Associate in Science,
Business Administration-Management Year 2000
MARILYN
USUAMINTIAGA
SUMMARY OF QUALIFICATIONS
·Able to implement effective problem resolution and research
techniques
·Deliver high quality work driven by excellence and focus
·Unsurpassed Customer Service skills, team oriented
thinking and acting
·Excellent organizational and communication skills in both
English and Spanish
BUSINESS
EXPERIENCE
THE STATE OF
FLORIDA2004 To Present Time
Drivers License Examiner
THE
GREATER MIAMI CONVENTION AND VISITORS BUREAU2002-2004
Conventions Host
Registration
Cashier
FARM STORES2001 - 2002
Store Manager
Successfully
managed the daily sales operation
Managed
and controlled inventory for all products
Reduced missing items
Ordering,
invoicing and cash responsibilities
MIAMI BETHANY
CHURCH 1998
-2000
Office Manager/Secretary
Manage
and directed the church administration
functions and staff
Provided
analytical computations, budgetary and fiscal
planning. Designed,
implemented and managed a new
members database
Identified,
analyzed and implemented the ordering
FIRST UNION NATIONAL BANK1986 - 1996
Senior Customer Service Representative
Key player in analyzing, planningand implementing teller services excellence
Delivered unsurpassed customer service, recognized as best teller
of the year
Drive-in supervision . Consignment and product cross-selling
expert
EDUCATION
MIAMI DADE COLLEGEMiami, Florida1997- 2000
Business
Administration-Management, Bachelors Degree
Highly
proficient at Ms Word, Ms Excel, Ms Access, Ms Power Point, Ms Front Page 2000,
Flash 5, Photo Shop, Corel Draw, NTS Accounting Software, POS Systems
